About this practice

West Cheltenham Medical is an NHS GP surgery located at Hesters Way Resource Ctr, Cassin Drive, Cheltenham, Gloucestershire, GL51 7SU. The practice serves 6,036 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 23 September 2019. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 78% of respondents described their overall experience as good — 3 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 2,410 appointments. The vast majority (90%) were face-to-face consultations, with 9% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (96%), COPD: review in the preceding 12 months (99%), Dementia: care plan reviewed in preceding 12 months (100%). Areas for monitoring include Cervical screening: women aged 25–49 screened at 68% and Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 64%.

Other GP practices nearby include Underwood Surgery (1.2 miles, CQC: Good), Improved Access Central Cluster (1.2 miles), and Cheltenham Central Shared Hub (1.2 miles). Compare these practices side by side →