About GPFinder

Why GPFinder exists

Choosing a GP practice is one of the most important healthcare decisions you'll make in England. Unlike hospitals where you're referred by your GP, you actively choose and register with a GP practice — and that choice affects your healthcare experience for years.

The problem is that making an informed choice is surprisingly difficult. Official NHS tools show basic contact details but removed star ratings in 2020. CQC publishes detailed inspection reports, but separately from practice details and patient feedback. The GP Patient Survey collects responses from nearly 800,000 patients annually, but presents results in formats that make comparison almost impossible.

GPFinder brings this together from several official NHS, regulatory, survey, and open-data sources into a single interface where you can search, filter, and compare GP practices side by side — using the same authoritative data that healthcare professionals rely on.

Data Sources

All data is sourced from official NHS and regulatory bodies under the Open Government Licence v3.0.

SourceData ProvidedFrequency
NHS Organisation Data Service (ODS)Practice names, addresses, postcodes, contact detailsDaily at source
Care Quality Commission (CQC)Overall and sub-category ratings, inspection datesMonthly file; daily API
GP Patient Survey (GPPS)Patient experience percentages across multiple dimensionsAnnually (July)
NHS England — Patients RegisteredNumber of registered patients per practiceMonthly
NHS England — GP WorkforceGP and nurse FTE counts per practiceMonthly
NHS England — GP AppointmentsAppointment modes, booking intervals, attendance statusMonthly
NHS England — Quality and Outcomes FrameworkSelected clinical and public-health indicatorsAnnually
OpenPrescribingPractice-level prescribing volumes and costsMonthly

Understanding CQC Ratings

The Care Quality Commission is the independent regulator of health and social care in England. CQC inspectors visit GP practices and rate them across five key questions: Is the service safe? Is it effective? Is it caring? Is it responsive to people's needs? Is it well-led? Each area receives a rating of Outstanding, Good, Requires Improvement, or Inadequate. The overall rating reflects the practice's performance across all five areas.

On GPFinder, you can see both the overall CQC rating and the breakdown by each of the five areas, along with the date of the most recent inspection.

Understanding GP Patient Survey Results

The GP Patient Survey (GPPS) is an independent survey run by Ipsos on behalf of NHS England. Each year, around 2.6 million questionnaires are sent to adults registered with a GP practice in England, with approximately 760,000 responses. The survey covers key aspects of the patient experience including: how easy it is to get through on the phone, how quickly patients get an appointment, whether they feel listened to during consultations, and overall satisfaction.

On GPFinder, we display the most important GPPS metrics for each practice, making it easy to compare patient experiences across practices in your area.

Understanding Practice Workforce Data

NHS Digital publishes monthly data on the number of GPs (full-time equivalent) and nurses working at each practice. This matters because a practice's workforce directly affects appointment availability and waiting times. A practice with 10,000 registered patients and 5 full-time GPs will have a very different experience from one with the same patient count and only 2 GPs.

GPFinder shows the patient-to-GP ratio for each practice, giving you an idea of how stretched the practice's workforce might be.

Methodology

How we link the data

Every GP practice in England has a unique Organisation Data Service (ODS) code assigned by NHS England. This code acts as a universal identifier that allows us to match data from different sources to the correct practice. When CQC publishes an inspection report, when the GP Patient Survey releases results, and when NHS Digital updates workforce statistics — we link all of these to the right practice using its ODS code.

What we show and what we don't create

GPFinder does not create its own ratings, scores, or rankings. We present the original data from each official source as-is, allowing you to make your own informed comparisons. CQC ratings are the official assessment from the Care Quality Commission. Patient survey percentages come directly from the annual GP Patient Survey. Practice size comes from the registered-patients publication, while staffing comes from NHS England workforce statistics.

We do calculate one derived metric: the patient-to-GP ratio, which divides the number of registered patients by the full-time equivalent GPs at each practice. This is clearly labelled as a GPFinder calculation.

How often data is updated

The table below shows how often each source publishes. GPFinder imports are currently manual, so this is not a promise that every release has already been loaded. Reporting dates shown on practice pages are the reliable way to judge freshness.

Data TypeUpdate FrequencySource
Practice details (address, phone, status)Daily at sourceNHS ODS
CQC ratingsMonthly file; daily APICQC
Patient survey resultsAnnually (published July)GPPS / Ipsos
Registered patient numbersMonthlyNHS Digital
GP workforce (FTE counts)MonthlyNHS Digital
AppointmentsMonthlyNHS Digital
QOF indicatorsAnnuallyNHS Digital
PrescribingMonthlyOpenPrescribing

Limitations and things to keep in mind

No data source is perfect. Here are important limitations to be aware of:

  • CQC ratings reflect the practice at the time of inspection. Some inspections may be over a year old. A practice rated “Requires Improvement” may have made significant changes since.
  • Patient Survey results are based on a sample of patients and may not represent every patient's experience. Response rates vary between practices.
  • Registration availability is not currently supplied by a reliable structured feed in GPFinder. Confirm it through NHS.uk or directly with the practice.
  • Workforce data is a point-in-time FTE snapshot. Completeness varies and some shared or temporary staff may not be reflected.
  • Appointment data reflects what is recorded in practice appointment systems and is not a complete measure of workload or access.
  • GPFinder covers England only. Scotland, Wales, and Northern Ireland have separate healthcare systems with different data sources.

Frequently Asked Questions

How do I find a GP practice near me?

Enter your postcode on the GPFinder homepage and select a search radius (1, 2, 5, or 10 miles). You will see a map and list of nearby GP practices with CQC ratings, patient satisfaction scores, and key statistics.

What is a CQC rating?

The Care Quality Commission (CQC) inspects and rates GP practices in England on a scale of Outstanding, Good, Requires Improvement, or Inadequate. Ratings cover five areas: Safe, Effective, Caring, Responsive, and Well-led.

How do I register with a GP practice?

Visit the practice in person or check their website for online registration. You will need to fill in a GMS1 form. You do not need proof of address or ID to register — practices cannot refuse you without a reasonable reason.

How often is the data on GPFinder updated?

Each source publishes on a different schedule and GPFinder shows the reporting date where it is available. The current import process is manually run, so the source publication frequency is not a guarantee that GPFinder has already imported the latest release.

Can I compare GP practices on GPFinder?

Yes. Select up to 3 practices using the "Add to Compare" button, then click "Compare Now" to see a side-by-side comparison across 40+ metrics including CQC ratings, patient satisfaction, wait times, staffing, and prescribing data.

Where does GPFinder get its data?

The comparison data comes from published sources including NHS Organisation Data Service, Care Quality Commission, GP Patient Survey, NHS England publications, OpenPrescribing, and the Quality and Outcomes Framework. Reuse terms are governed by each source.

Can I register with any GP practice, or only ones near my home?

You can apply to a practice outside your local area, but not every practice accepts out-of-area registrations. A practice may refuse an application if you live outside its boundary or its patient list is closed. Out-of-area registration can also affect home visits and some community services, so confirm the policy with the practice or on its NHS profile.

What happens if my GP practice is rated "Inadequate" by CQC?

An Inadequate rating means CQC has identified serious concerns. The practice will typically be placed in "special measures" and given a set timeframe to improve. CQC will re-inspect to check progress. If sufficient improvement isn't made, CQC can take enforcement action, which may include cancelling the practice's registration. As a patient, you're not required to switch practices because of a rating, but you may want to consider your options. GPFinder makes it easy to compare alternatives nearby.

How do I switch from one GP practice to another?

You can switch GP practices at any time without needing to give a reason. Simply choose a new practice (GPFinder can help you compare options), contact them or visit in person to register, and fill in a GMS1 form. Your medical records will be transferred automatically — you don't need to collect them from your old practice. There's no need to "de-register" from your current practice; it happens automatically when your new registration is processed.

What does "accepting new patients" mean, and is it always accurate?

Registration availability and out-of-area policies can change. GPFinder does not currently have a reliable structured feed for this status, so check the official NHS profile or contact the practice before applying.

What is a good patient-to-GP ratio?

There is no official ideal ratio and it should not be treated as a prediction of appointment availability. GPFinder derives it from the latest available registered-patient count and GP full-time-equivalent workforce figure, which may have different source dates. Use it alongside patient experience and appointment data, not on its own.

Why do some practices have no CQC rating?

New practices, recently merged practices, or practices that haven't yet been inspected by CQC may not have a rating. Additionally, some practices may have had their rating withdrawn pending re-inspection. On GPFinder, these appear as "Not yet rated." This doesn't mean the practice is bad — just that CQC hasn't published a current assessment.

What is the difference between the GP Patient Survey and user reviews?

The GP Patient Survey (GPPS) is an official, independently run survey by Ipsos on behalf of NHS England, with hundreds of thousands of responses. It uses standardised questions and statistical methodology. User reviews are voluntary submissions from individuals sharing their personal experience. Both are valuable — GPPS gives you a statistically robust overview, while individual reviews can highlight specific aspects of the patient experience.

Is GPFinder affiliated with the NHS?

No. GPFinder is an independent service. We are not affiliated with, endorsed by, or connected to the NHS, CQC, or any government body. We use publicly available data published under the Open Government Licence v3.0. Our goal is to make this existing public data more accessible and useful for patients.

Is GPFinder free to use?

Yes, GPFinder is completely free for patients. We believe everyone should have easy access to the information they need to make informed healthcare decisions.

How is GPFinder different from NHS.uk "Find a GP"?

NHS.uk provides the authoritative registration route and practice profile. GPFinder adds side-by-side comparison of CQC ratings, GP Patient Survey results, appointments, workforce statistics, patient-to-GP ratios, prescribing, and selected QOF measures. Registration availability should still be confirmed through NHS.uk or the practice.

Who uses GPFinder?

  • People moving to a new area who need to find and register with a GP for the first time in their new location
  • New residents of England (including international students, workers on visas, and those with settled status) navigating the NHS for the first time
  • Parents looking for the best-rated practice for their family
  • Patients unhappy with their current practice who want to explore alternatives
  • Carers helping elderly or vulnerable relatives find appropriate healthcare
  • Anyone curious about how their practice compares to others in the area

Data Attribution

Contains public sector information licensed under the Open Government Licence v3.0. Data sourced from NHS England, the Care Quality Commission, and the GP Patient Survey. GPFinder is not affiliated with or endorsed by the NHS, CQC, or any government body.