About this practice

The Keys Family Practice is an NHS GP surgery located at Willenhall Medical Centre, Field Street, Willenhall, West Midlands, WV13 2NY, part of the Walsall West 2 Pcn Primary Care Network. The practice serves 4,608 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 3 April 2020. CQC rated the practice as: Safe (Good), Effective (Requires Improvement), Caring (Good), Responsive (Good), Well-led (Good). In the 2026 GP Patient Survey, 66% of respondents described their overall experience as good. Survey results are based on a sample and should be read with the response count.

The practice employs 4.8 full-time equivalent GPs and 0.6 nurses, giving a derived patient-to-GP ratio of approximately 960:1. This ratio does not by itself measure appointment availability or quality.

In June 2026, the practice delivered 4,174 appointments. 70% were face-to-face consultations, with 21% by telephone.

Selected Quality and Outcomes Framework (QOF) reported measures include: Asthma: review in the preceding 12 months (81%), COPD: review in the preceding 12 months (93%), Cervical screening: women aged 25–49 screened (71%). These percentages are indicator-specific and are not a standalone rating of the practice.

Other GP practices nearby include Lockstown Practice (0.1 miles, CQC: Good), Willenhall Medical Centre (0.1 miles, CQC: Good), and Lockfield Surgery (0.1 miles, CQC: Good). Compare these practices side by side →