About this practice

The Keys Family Practice is an NHS GP surgery located at Willenhall Medical Centre, Field Street, Willenhall, West Midlands, WV13 2NY. The practice serves 4,602 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 3 April 2020. CQC rated the practice as: Safe (Good), Effective (Requires Improvement), Caring (Good), Responsive (Good), Well-led (Good). In the 2025 GP Patient Survey, 74% of respondents described their overall experience as good — broadly in line with the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 3,320 appointments. 73% were face-to-face consultations, with 20% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (81%), COPD: review in the preceding 12 months (93%), Dementia: care plan reviewed in preceding 12 months (92%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 64%.

Other GP practices nearby include Lockstown Practice (0.1 miles, CQC: Good), Willenhall Medical Centre (0.1 miles, CQC: Good), and Lockfield Surgery (0.1 miles, CQC: Good). Compare these practices side by side →