About this practice

Firstcare Practice is an NHS GP surgery located at Balsall Heath Health Centre, 43 Edward Road, Birmingham, B12 9LP. The practice serves 7,880 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 17 January 2019. CQC rated the practice as: Safe (Good), Effective (Good), Caring (Good), Responsive (Requires Improvement), Well-led (Good). In the 2025 GP Patient Survey, 70% of respondents described their overall experience as good — 5 percentage points below the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 4,499 appointments. 58% were face-to-face consultations, with 0% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (82%), COPD: review in the preceding 12 months (100%), Cervical screening: women aged 25–49 screened (81%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 59%.

Other GP practices nearby include Dr Walji And Colleagues (0 miles, CQC: Outstanding), Balsall Heath Health Centre (S) (0 miles, CQC: Good), and Strensham Road Surgery (0.3 miles, CQC: Outstanding). Compare these practices side by side →