About this practice

The Mortimer Medical Prac is an NHS GP surgery located at Croase Orchard Surgery, Kingsland, Leominster, Herefordshire, HR6 9QL. The practice serves 8,923 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 18 May 2018. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 88% of respondents described their overall experience as good — 13 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 5,141 appointments. 64% were face-to-face consultations, with 35% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (94%), Cervical screening: women aged 50–64 screened (82%), Mental health: comprehensive care plan in place (97%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 67%.