About this practice

Napier Road Surgery is an NHS GP surgery located at 151 Napier Road, Gillingham, Kent, ME7 4HH. The practice serves 3,024 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 30 June 2023. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 81% of respondents described their overall experience as good — 6 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 720 appointments. 75% were face-to-face consultations, with 25% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (92%), COPD: review in the preceding 12 months (97%), Cervical screening: women aged 25–49 screened (82%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 68%.

Other GP practices nearby include River Drug & Alcohol Service (0.4 miles), Upper Canterbury St Surgery (0.4 miles), and The Glebe Family Practice (0.4 miles, CQC: Good). Compare these practices side by side →