About this practice

Waltham Road Medical Centre is an NHS GP surgery located at 4a Waltham Road, Gillingham, Kent, ME8 6XQ. The practice serves 1,350 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 6 October 2022. CQC rated the practice as: Safe (Requires Improvement), Effective (Good), Caring (Good), Responsive (Good), Well-led (Requires Improvement). In the 2025 GP Patient Survey, 89% of respondents described their overall experience as good — 14 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 929 appointments. 26% were face-to-face consultations, with 73% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (89%), COPD: review in the preceding 12 months (100%), Cervical screening: women aged 25–49 screened (92%).

Other GP practices nearby include Medway Rainham Pcn Ea (0.3 miles), Eastcourt Lane Surgery (0.3 miles, CQC: Outstanding), and Pump Lane Surgery (0.5 miles, CQC: Good). Compare these practices side by side →