About this practice

Old Road West Surgery is an NHS GP surgery located at 30 Old Road West, Gravesend, Kent, DA11 0LL. The practice serves 9,569 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 27 February 2020. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 70% of respondents described their overall experience as good — 5 percentage points below the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 3,912 appointments. 50% were face-to-face consultations, with 50% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (81%), COPD: review in the preceding 12 months (96%), Cervical screening: women aged 25–49 screened (89%).

Other GP practices nearby include Pelham Medical Practice (0.5 miles, CQC: Good), Parrock Street Surgery (0.6 miles), and Dgss Adult Comm Services (Dgs) Locality (0.7 miles). Compare these practices side by side →