About this practice

Hastings Old Town Surgery is an NHS GP surgery located at The Ice House, Rock-A-Nore Road, Hastings, East Sussex, TN34 3DW. The practice serves 25,681 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 9 October 2019. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 52% of respondents described their overall experience as good — 23 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 15,265 appointments. 40% were face-to-face consultations, with 55% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (85%), COPD: review in the preceding 12 months (92%), Mental health: comprehensive care plan in place (92%). Areas for monitoring include Cervical screening: women aged 25–49 screened at 68%.

Other GP practices nearby include Priory Road Surgery (0.4 miles, CQC: Good), The Station Practice (0.7 miles, CQC: Requires Improvement), and Hastings Primary Care Hub Wic (0.7 miles). Compare these practices side by side →