About this practice

The Willows Practice is an NHS GP surgery located at Hainault Health Centre, Manford Way, Chigwell, Essex, IG7 4DF, part of the Fairlop Pcn Primary Care Network. The practice serves 9,103 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 20 March 2025. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2026 GP Patient Survey, 79% of respondents described their overall experience as good. Survey results are based on a sample and should be read with the response count.

The practice employs 6.8 full-time equivalent GPs, giving a derived patient-to-GP ratio of approximately 1,335:1. This ratio does not by itself measure appointment availability or quality.

In June 2026, the practice delivered 10,312 appointments. 27% were face-to-face consultations, with 36% by telephone.

Selected Quality and Outcomes Framework (QOF) reported measures include: Asthma: review in the preceding 12 months (82%), COPD: review in the preceding 12 months (93%), Cervical screening: women aged 25–49 screened (78%). These percentages are indicator-specific and are not a standalone rating of the practice.

Other GP practices nearby include The Forest Edge Practice (0 miles, CQC: Good), Hainault Station Pharmacy (0.4 miles), and Hainault Surgery (0.9 miles, CQC: Good). Compare these practices side by side →