Hainault Health Centre, Manford Way, Chigwell, Essex, IG7 4DF
Hainault Health Centre, Manford Way, Chigwell, Essex, IG7 4DF
The Willows Practice is an NHS GP surgery located at Hainault Health Centre, Manford Way, Chigwell, Essex, IG7 4DF. The practice serves 8,643 registered patients.
The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 20 March 2025. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 71% of respondents described their overall experience as good — 4 percentage points below the national average, which is broadly in line with the national average.
In December 2025, the practice delivered 6,962 appointments. 29% were face-to-face consultations, with 49% by telephone.
In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (82%), COPD: review in the preceding 12 months (93%), Cervical screening: women aged 50–64 screened (81%).
Other GP practices nearby include The Forest Edge Practice (0 miles, CQC: Good), Hainault Station Pharmacy (0.4 miles), and Hainault Surgery (0.9 miles, CQC: Good). Compare these practices side by side →
The practice has maintained a 'Good' rating since its last full inspection. All five key areas meet the expected standards of care.
All five key areas meet the expected standards of care.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website