About this practice

Palmerston Road Surgery is an NHS GP surgery located at 18 Palmerston Road, Buckhurst Hill, Essex, IG9 5LT. The practice serves 4,610 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 5 February 2015. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 92% of respondents described their overall experience as good — 17 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 1,206 appointments. The vast majority (83%) were face-to-face consultations, with 15% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (90%), COPD: review in the preceding 12 months (97%), Dementia: care plan reviewed in preceding 12 months (84%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 65%.

Other GP practices nearby include Kings Medical Centre (0.1 miles, CQC: Good), The River Surgery (0.3 miles, CQC: Good), and Enhanced Access Lbc Pcn (0.4 miles). Compare these practices side by side →