About this practice

West Road Surgery is an NHS GP surgery located at North Road Primary Care Centre, 183-195 North Road, Westcliff-On-Sea, Essex, SS0 7AF. The practice serves 9,512 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 24 January 2024. CQC rated the practice as: Safe (Good), Effective (Good), Caring (Good), Responsive (Requires Improvement), Well-led (Good). In the 2025 GP Patient Survey, 69% of respondents described their overall experience as good — 6 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 3,006 appointments. 77% were face-to-face consultations, with 15% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (86%), COPD: review in the preceding 12 months (99%), Cervical screening: women aged 25–49 screened (85%).

Other GP practices nearby include Dr F Khan Carnavon Road Surgery (0 miles, CQC: Requires Improvement), Dr Navin Kumar (0 miles, CQC: Good), and Sas Mid And South Essex Stp (0.3 miles). Compare these practices side by side →