About this practice

The Pump House Surgery is an NHS GP surgery located at Nonancourt Way, Earls Colne, Colchester, Essex, CO6 2SW. The practice serves 8,311 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 11 April 2017. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 78% of respondents described their overall experience as good — 3 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 4,271 appointments. 66% were face-to-face consultations, with 32% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (95%), COPD: review in the preceding 12 months (96%), Cervical screening: women aged 25–49 screened (80%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 66% and Hypertension: blood pressure ≤ 140/90 (under 80) at 70%.

Other GP practices nearby include The Elizabeth Courtauld Surgery (2.6 miles, CQC: Good), and Halstead Hospital Ward (2.9 miles). Compare these practices side by side →