About this practice

Whitley House Surgery is an NHS GP surgery located at Crompton Bld, Writtle Road, Chelmsford, Essex, CM1 3RW. The practice serves 14,863 registered patients.

The practice holds an Outstanding rating — the highest possible — from the Care Quality Commission (CQC), based on its most recent inspection on 19 May 2016. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 88% of respondents described their overall experience as good — 13 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 6,653 appointments. 56% were face-to-face consultations, with 9% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (92%), Cervical screening: women aged 25–49 screened (93%), Cervical screening: women aged 50–64 screened (95%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 53%.

Other GP practices nearby include Health Visitors (0.8 miles), Beauchamp House (0.9 miles, CQC: Good), and Chelmsford City Health Pcn Hub (0.9 miles). Compare these practices side by side →