Normandy Road, St. Albans, Hertfordshire, AL3 5NP
Normandy Road, St. Albans, Hertfordshire, AL3 5NP
Lodge,Highfield & Redbourn is an NHS GP surgery located at Normandy Road, St. Albans, Hertfordshire, AL3 5NP. The practice serves 19,832 registered patients.
The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 13 March 2024. CQC rated the practice as: Safe (Requires Improvement), Effective (Good), Caring (Good), Responsive (Good), Well-led (Good). In the 2025 GP Patient Survey, 68% of respondents described their overall experience as good — 7 percentage points below the national average, which is below the national average.
In December 2025, the practice delivered 6,223 appointments. 57% were face-to-face consultations, with 26% by telephone.
In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (86%), COPD: review in the preceding 12 months (95%), Cervical screening: women aged 25–49 screened (84%).
Other GP practices nearby include Community Treatment Unit - Clch (0.1 miles), Huc-St Albans Iuc Hub (0.1 miles), and Grange Street Surgery (0.3 miles, CQC: Good). Compare these practices side by side →
The practice has maintained a 'Good' rating since its last full inspection. All five key areas meet the expected standards of care.
All five key areas meet the expected standards of care.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website