About this practice

Hanscombe House Surgery is an NHS GP surgery located at Hanscome House Surgery, 52a St. Andrew Street, Hertford, Hertfordshire, SG14 1JA. The practice serves 11,867 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 10 March 2016. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 81% of respondents described their overall experience as good — 6 percentage points above the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 6,815 appointments. The vast majority (83%) were face-to-face consultations, with 3% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (94%), Cervical screening: women aged 50–64 screened (80%), Mental health: comprehensive care plan in place (97%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 62%.

Other GP practices nearby include Upper Lea Valley Ext Access Hub (0 miles), Hertford & Rurals Pcn Hub (0 miles), and Lea Wharf Medical (0.2 miles, CQC: Good). Compare these practices side by side →