About this practice

Hatfield Road Surgery is an NHS GP surgery located at 2 The Parade, Ellis House, St. Albans, Hertfordshire, AL1 3FY. The practice serves 4,983 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 23 October 2017. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 61% of respondents described their overall experience as good — 14 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 1,376 appointments. 37% were face-to-face consultations, with 58% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (97%), Cervical screening: women aged 50–64 screened (81%), Mental health: comprehensive care plan in place (97%). Areas for monitoring include Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 52% and Hypertension: blood pressure ≤ 140/90 (under 80) at 57%.

Other GP practices nearby include Imed Pharmacy (0 miles), Maltings Surgery (0.6 miles, CQC: Requires Improvement), and Parkbury House Surgery (0.7 miles, CQC: Good). Compare these practices side by side →