About this practice

Alexandra & Crestview Surgeries is an NHS GP surgery located at Alexandra Road, Lowestoft, Suffolk, NR32 1PL. The practice serves 15,491 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 8 October 2024. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 73% of respondents described their overall experience as good — broadly in line with the national average, which is broadly in line with the national average.

In December 2025, the practice delivered 7,798 appointments. The vast majority (83%) were face-to-face consultations, with 15% by telephone.

In terms of clinical outcomes, the practice has mixed results across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (91%), COPD: review in the preceding 12 months (94%), Mental health: comprehensive care plan in place (92%). Areas for monitoring include Cervical screening: women aged 25–49 screened at 69% and Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 64%.

Other GP practices nearby include Suffolk Sexual Health Services Lowestoft (0.2 miles), Gyw Diabetes Service (0.4 miles), and East Coast Community Healthcare (0.4 miles). Compare these practices side by side →