About this practice

West Pottergate Med Prac is an NHS GP surgery located at The Health Centre, Earlham Rd, Norwich, Norfolk, NR2 4BX. The practice serves 6,014 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 9 December 2019. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 95% of respondents described their overall experience as good — 20 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 2,222 appointments. 79% were face-to-face consultations, with 17% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (86%), COPD: review in the preceding 12 months (92%), Cervical screening: women aged 25–49 screened (81%).

Other GP practices nearby include The Matthew Project (0.3 miles), Matthew Project (0.3 miles), and City Reach Health Services (0.3 miles). Compare these practices side by side →