About this practice

Westbourne Medical Group is an NHS GP surgery located at Kelso Grove, Shiney Row, Houghton Le Spring, Tyne And Wear, DH4 4RW, part of the Coalfields Pcn Primary Care Network. The practice serves 6,606 registered patients.

The practice holds an Outstanding rating — the highest possible — from the Care Quality Commission (CQC), based on its most recent inspection on 17 October 2016. CQC rated the practice as: Safe (Good), Effective (Outstanding), Caring (Outstanding), Responsive (Outstanding), Well-led (Outstanding). In the 2026 GP Patient Survey, 85% of respondents described their overall experience as good. Survey results are based on a sample and should be read with the response count.

The practice employs 4.8 full-time equivalent GPs and 3.9 nurses, giving a derived patient-to-GP ratio of approximately 1,376:1. This ratio does not by itself measure appointment availability or quality.

In June 2026, the practice delivered 4,078 appointments. 64% were face-to-face consultations, with 17% by telephone.

Selected Quality and Outcomes Framework (QOF) reported measures include: Asthma: review in the preceding 12 months (87%), COPD: review in the preceding 12 months (92%), Cervical screening: women aged 25–49 screened (81%). These percentages are indicator-specific and are not a standalone rating of the practice.

Other GP practices nearby include Coalfields Pcn Hub (0 miles), S Stanton - Larc (0.1 miles), and Grangewood Surgery (0.1 miles, CQC: Good). Compare these practices side by side →