Kelso Grove, Shiney Row, Houghton Le Spring, Tyne And Wear, DH4 4RW
Kelso Grove, Shiney Row, Houghton Le Spring, Tyne And Wear, DH4 4RW
Westbourne Medical Group is an NHS GP surgery located at Kelso Grove, Shiney Row, Houghton Le Spring, Tyne And Wear, DH4 4RW. The practice serves 6,630 registered patients.
The practice holds an Outstanding rating — the highest possible — from the Care Quality Commission (CQC), based on its most recent inspection on 17 October 2016. CQC rated the practice as: Safe (Good), Effective (Outstanding), Caring (Outstanding), Responsive (Outstanding), Well-led (Outstanding). In the 2025 GP Patient Survey, 91% of respondents described their overall experience as good — 16 percentage points above the national average, placing it among the higher-performing practices in the area.
In December 2025, the practice delivered 3,896 appointments. 63% were face-to-face consultations, with 18% by telephone.
In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (87%), COPD: review in the preceding 12 months (92%), Cervical screening: women aged 25–49 screened (81%).
Other GP practices nearby include Coalfields Pcn Hub (0 miles), Grangewood Surgery (0.1 miles, CQC: Good), and S Stanton - Larc (0.1 miles). Compare these practices side by side →
The practice has achieved an 'Outstanding' rating, exceeding expectations across key areas.
Exceeding expectations across key areas.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website