Hotspur Way, Intu Eldon Square, Newcastle Upon Tyne, NE1 7XR
Hotspur Way, Intu Eldon Square, Newcastle Upon Tyne, NE1 7XR
Newcastle Medical Centre is an NHS GP surgery located at Hotspur Way, Intu Eldon Square, Newcastle Upon Tyne, NE1 7XR. The practice serves 22,210 registered patients.
The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 9 July 2021. CQC rated the practice as: Safe (Good), Effective (Requires Improvement), Caring (Good), Responsive (Good), Well-led (Good). In the 2025 GP Patient Survey, 70% of respondents described their overall experience as good — 5 percentage points below the national average, which is broadly in line with the national average.
In December 2025, the practice delivered 2,171 appointments. The vast majority (94%) were face-to-face consultations, with 5% by telephone.
In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: COPD: review in the preceding 12 months (81%), Cervical screening: women aged 50–64 screened (96%), Dementia: care plan reviewed in preceding 12 months (83%). Areas for monitoring include Cervical screening: women aged 25–49 screened at 40% and Diabetes: blood sugar well controlled (HbA1c ≤ 58 mmol/mol) at 57%.
Other GP practices nearby include Boots (0.1 miles), Saville Medical Group (0.2 miles, CQC: Good), and Addictions Service (0.3 miles). Compare these practices side by side →
The practice has been rated as requiring improvement in one or more key areas.
Requiring improvement in one or more key areas.
Patient reviews will be available here soon. In the meantime, you can read reviews on the NHS website.
View on NHS website