About this practice

The Haven Surgery is an NHS GP surgery located at The Haven, Burnhope, Durham, County Durham, DH7 0BD. The practice serves 1,769 registered patients.

The practice holds a Good rating from the Care Quality Commission (CQC), meeting expected standards across all areas, based on its most recent inspection on 29 April 2019. CQC assessed the practice as Good across all five key areas: Safe, Effective, Caring, Responsive, Well-led. In the 2025 GP Patient Survey, 94% of respondents described their overall experience as good — 19 percentage points above the national average, placing it among the higher-performing practices in the area.

In December 2025, the practice delivered 1,536 appointments. The vast majority (91%) were face-to-face consultations, with 8% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (88%), COPD: review in the preceding 12 months (92%), Cervical screening: women aged 25–49 screened (88%).

Other GP practices nearby include Lanchester Medical Centre (1.1 miles, CQC: Inadequate), Willowburn Hospice (1.3 miles), and Derwentside Dermatology (2.1 miles). Compare these practices side by side →