About this practice

Norton Medical Centre is an NHS GP surgery located at Billingham Road, Norton, Stockton-On-Tees, Cleveland, TS20 2UZ. The practice serves 16,086 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 6 March 2025. CQC rated the practice as: Safe (Requires Improvement), Effective (Requires Improvement), Caring (Good), Responsive (Inadequate), Well-led (Requires Improvement). In the 2025 GP Patient Survey, 61% of respondents described their overall experience as good — 14 percentage points below the national average, which is below the national average.

In December 2025, the practice delivered 9,770 appointments. 61% were face-to-face consultations, with 18% by telephone.

In terms of clinical outcomes, the practice performs well across key Quality and Outcomes Framework (QOF) indicators. Notable results include: Asthma: review in the preceding 12 months (91%), COPD: review in the preceding 12 months (100%), Cervical screening: women aged 25–49 screened (81%).

Other GP practices nearby include Hmp Holme House (1 miles), The Arrival Practice (1.2 miles), and Lustram Vale - Bcss Inpatient Unit (1.2 miles). Compare these practices side by side →