About this practice

Norton Medical Centre is an NHS GP surgery located at Billingham Road, Norton, Stockton-On-Tees, Cleveland, TS20 2UZ, part of the Billingham & Norton Pcn Primary Care Network. The practice serves 15,776 registered patients.

The practice holds a Requires Improvement rating from the Care Quality Commission (CQC), indicating areas where the practice needs to make changes, based on its most recent inspection on 6 March 2026. CQC rated the practice as: Safe (Requires Improvement), Effective (Good), Caring (Good), Responsive (Requires Improvement), Well-led (Inadequate). In the 2026 GP Patient Survey, 68% of respondents described their overall experience as good. Survey results are based on a sample and should be read with the response count.

The practice employs 6.1 full-time equivalent GPs and 4.7 nurses, giving a derived patient-to-GP ratio of approximately 2,599:1. This ratio does not by itself measure appointment availability or quality.

In June 2026, the practice delivered 10,101 appointments. 61% were face-to-face consultations, with 17% by telephone.

Selected Quality and Outcomes Framework (QOF) reported measures include: Asthma: review in the preceding 12 months (91%), COPD: review in the preceding 12 months (100%), Cervical screening: women aged 25–49 screened (81%). These percentages are indicator-specific and are not a standalone rating of the practice.

Other GP practices nearby include Hmp Holme House (1 miles), The Arrival Practice (1.2 miles), and Lustram Vale - Bcss Inpatient Unit (1.2 miles). Compare these practices side by side →